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Search consultants who really pay attention encounter school-operations issues in many different ways. Consultants have to understand our client schools’ operations in order to understand the kinds of leader that each school needs. We need to understand competitor schools’ strengths and weaknesses to understand our clients’ position in their markets. Finally, we can learn about …

Continue reading “What your website says about your school operations”

The many models of change management don’t seem to work in N-12 schools, which tend to be higher in emotion than corporate environments, more resistant to change than most corporate environments, and more diverse in stakeholder identities and opinions than most corporate environments. As a result, change is often made chaotically, scaring tuition-paying parents, leaving …

Continue reading “A Proposal: The 5Ps Model of Change Management for Schools”

A surprising number of people think they are good at accepting feedback but aren’t. And most people think they want the feedback but don’t. A significant part of my job involves collecting information from large groups of people and sharing that information in the form of feedback with the relevant people.  If you are offered …

Continue reading “Feedback is a gift”